There is an active trouble condition on your system. Your system will generate a trouble code that can be used to decipher the actual trouble condition.
The culprits may be a low battery (1), bell circuit (2), system trouble (3), system tamper (4), module supervision (5), RF jam detected (6), PC5204 low battery (7), or PC5205 AC Failure. If it displays “low battery” and you have recently experienced a power outage, simply wait 24-hours after the power comes back on for the battery to recharge. What does the DSC Light mean? DSC stands for Dynamic Stability Control and is a system that helps the driver to maneuver the car when oversteering or understeering. DSC analyses the speed of individual vehicle wheels and whenever it senses that the driver is losing control of the car, it activates ABS for that wheel and even shuts off engine power.
- Press the ‘*’ followed by the number ‘2’.
- This will generate a small number in your display window. This number corresponds to the trouble condition on your system. Here is a synopsis of each code and how to resolve:
1) a number ‘1’ light indicates a service required condition. If this number appears – press ‘1’ again and you will receive another number indicating the exact trouble. Here is a list of those trouble codes:
- Low Panel Battery. Your backup battery in the panel box is low and potentially in need of replacement. If you have had a recent power outage, allow 12-24 hours for the battery to recharge. If it does not, it is time to replace the battery. contact Alarm Systems at 706-291-7577 for information on panel battery replacement cost .
- Bell / Horn trouble. This condition will require service – it indicates an issue with the siren/sounder connected to your alarm system. Contact us at 706-291-7577 to schedule an appointment.
- General System Trouble. This condition will require service. Contact us at 706-291-7577 to schedule an appointment.
- General System Tamper. This condition will require service. Contact us at 706-291-7577 to schedule an appointment.
- General System Supervisory. This condition will require service. Contact us at 706-291-7577 to schedule an appointment.
- 5205 Power Supply Module Low Battery. This condition will require service. Contact us at 706-291-7577 to schedule an appointment.
- 5204 Power Supply Module AC Fail. This condition will require service. Contact us at 706-291-7577 to schedule an appointment.
2) AC Failure. This indicates your alarm panel is not receiving electrical power. If there is a power outage in the home, your backup battery will keep the alarm panel operational and the condition should be restored once power is. If you have power in the home, check to ensure the transformer is plugged in securely and that the outlet it is plugged into is receiving power. If all of this checks out, contact us at 706-291-7577 to schedule service.
3) Telephone line trouble. This indicates that the alarm panel is not able to detect the phone line connection. Please ensure that your telephone system is up and operational. If it is not, contact your telephone carrier to resolve. If it is operational, contact us at 706-291-7577 to test your system and schedule service if necessary.
4) Failure to Communicate. This indicates that the alarm panel was not able to forward an event to our Central Station. This is very similar to the previous trouble condition. Ensure your telephone system is up and operational. If it is not, contact your telephone carrier to resolve. If it is operational contact us at 706-291-7577 to test your system and schedule service if necessary.
5) Zone fault. Press the ‘5’ key and you will receive a number corresponding to the affected zone. The indicated zone has a fault that is preventing it from operating properly. Please contact us at 706-291-7577 to schedule service to check the device in question.
Dsc Alarm Trouble Light After Power Outage Today
6) Zone Tamper. Press the ‘6’ key and you will receive a number corresponding to the affected zone. The indicated zone is detecting a tamper condition. This typically indicates the device is not assembled properly and usually occurs after battery replacement in the contact. Please remove the cover and attempt to reseat it properly. If the tamper condition fails to clear, contact us at 706-291-7577 to further diagnose.
7) Low Zone Battery. Press the ‘7’ key and you will receive a number corresponding to the affected zone. The indicated zone is reading a low battery condition and needs a replacement battery. Replace the battery in the contact and the condition will clear. If changing the battery does not resolve this, please contact us at 706-291-7577 for further troubleshooting.
8) Reset Time & Date. This indicates that your alarm panel has lost its time & date and needs to be reprogrammed. This usually occurs if the system powered all the way down. To set the time and date:
- Press the ‘*’ key followed by the ‘6’ key.
- Enter your 4-digit master code.
- Pres the ‘1’ key.
- Enter the time and date together as described (note: time must be entered in military time) – <military time>, <mmddyy>. For example it is 6:49pm on 10/5/2015. This would be entered as: 1849 100515. 1849 corresponds to military time entry of 6:49pm and the date is entered with the year as two digits.
- Then press the ‘#’ key to set. It may take several minutes for the updated time to reflect on your display.
“Trouble” beeping on your security panel can happen for different reasons, and the appropriate steps will vary based on your specific panel and what is causing the beeping.
For a customized experience and more detailed information, we recommend logging into your personal Customer Care account. Here you can easily find the name of your panel as well as your system’s recent event history.
To view event history, find “System Info” in the left-hand column and choose “Events.” This log of recent activity may indicate what prompted the trouble signal.
You will also find extensive resources on the Customer Care site, including manuals and answers to common troubleshooting questions (choose “Resources” under System Info).
Quick Steps
Below are a few quick steps you can take to silence beeping caused by a trouble signal (low battery, tampers, etc.). Please note these steps provide a temporary fix to stop the beeping, and may not permanently address the underlying issue. If the problem persists, the panel may begin beeping again.
You can always call us at 1.800.PROTECT (1.800.776.8328) to ensure the issue is resolved and your system is working properly.
Pick your security panel to jump to your instructions.
Qolsys IQ / IQ2
1. Press the Message icon (*)
2. Press Messages/Alarms/Alerts button
3. Select Acknowledge All, then press OK
DSC Neo – touchscreen
1. Press the yellow triangle Trouble icon to silence trouble beeping
2. Press the Trouble icon again to view the trouble condition
Dsc Alarm System Trouble Light
DSC Neo – button keypad
1. Press # key to silence trouble beeping
2. Press *2 to view trouble conditions
Simon XTi / Simon XTi5
- Arm/Disarm system
OR
Dsc Alarm Clear Trouble Light
1. Press the Settings Icon
2. Under Panel Status, press Listen, followed by Clear
Simon XT
- Arm/Disarm system
Dsc Alarm Trouble Light After Power Outages
OR
- Press Status key, followed by Disarm (no code needed)
Concord 4
- Arm/Disarm system OR
OR
- Perform a system status check by pressing ** on the touchpad
2 GIG Go! Control
1. Press the trouble alert icon button
2. If there are more than three alerts, use up and down arrows to scroll through the list
3. After viewing troubles, press OK to acknowledge
First Alert / Vista Keypad Panels
- Enter code, then press Off key
OR
- Just press Off key
First Alert Touchscreens
- Select Disarm icon, then enter code
Call if you need help!
It’s also important to recognize that some trouble signals may indicate a problem that we need to help you address — for example, you recently renovated your home and your system is not communicating properly. In instances like this, please call us at 1.800.PROTECT (1.800.776.8328) so we can assist you.